ProtectCorp Quality Policy

QUA-POL-001: ProtectCorp Quality Policy

Policy Number: QAC-POL-001
Policy Name: ProtectCorp Quality Policy
Policy Owner: CEO
Date Created: 14 July 2025
Status: Issued for Use

QUALITY POLICY

Excellence is our standard. Progress is our promise.

At Protectcorp, quality is not just a system – it’s a mindset. Every team member plays a vital role in delivering secure, professional and trusted services. Together, we take pride in protecting what matters most to our clients – and we do it with integrity, precision, and a commitment to continuous improvement.

We are committed to delivering secure, professional, and trusted protective services across Queensland, New South Wales, Western Australia, South Australia, and Victoria. Our service offerings include (but are not limited to):

• Cash-in-Transit (CIT)
• First Line Response/First Line Maintenance
• Armed Close Protection
• ATM Security
• Covert Protection

We operate under a compliant ISO 9001:2015 Quality Management System and commit to:

• Meeting legal, regulatory, and customer requirements through effective compliance procedures.
• Setting and reviewing measurable quality objectives aligned with our strategic direction.
• Continual improvement of our systems, services, and processes through audits, staff feedback, and management reviews.
• Empowering our team through training, resources, and a culture of accountability and engagement.
• Communicating this policy to all staff and reviewing it annually for relevance, effectiveness, and alignment with our evolving context.

Our leadership is rooted in integrity, consistency, and purpose – every year, every state, every site, every team member. We strive to protect what matters most, better than we did before.

‍Alex Sipala
Chief Executive Officer
14 July 2025